Customer Success Manager (EMEA)

Notion · Europe (Remote) · 19 days ago
  • TypeFull-time · Mid Level level
  • CategoryCustomer Support
  • Salary€85k-115k/year (EUR)
  • LocationEurope (Remote)
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About the job

Be the strategic partner for our largest EMEA customers — Fortune 500 companies running Notion as their company-wide knowledge base. You will reduce churn, expand accounts, and bring back customer signal to product.

Your Responsibilities Will Include

  • Own a portfolio of 30–50 enterprise accounts in the DACH region.
  • Run quarterly business reviews, drive adoption, identify expansion opportunities.
  • Feed customer pain back into product roadmap.

Ideal Profile

  • 4+ years CS / account management at a B2B SaaS company.
  • Fluent English + working German.
  • Comfortable presenting to VPs and C-level.

What’s on Offer?

  • Equity, generous PTO, home office stipend.